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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julie Miller

Julie Miller

October 29, 2026

5  out of  5
rating by Julie Miller
"We enjoyed every minute with Nicole and Nate both our truly personable to work with .we will enjoy having them as our insurance family. Julie and Larry Miller."
We responded:
"Thank you Julie. We really appreciate the great review and very excited to be your agent and take care of you folks. It was truly fun talking with both of you. "
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romerol lawrence

October 29, 2026

5  out of  5
rating by romerol lawrence
"Awesome people and very friendly"
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scotty ferguson

October 22, 2026

5  out of  5
rating by scotty ferguson
"I recently moved to the area full time and needed local representation. I have been with State Farm over 30 years with several agents. I met with Nate and his attentive staff and I have never felt more secure and confident in my coverages.

I completed a thorough in-person review of all coverages (including those held away from SF). Nate was superlative in offering advice and explaining how I can best protect my assets and family. For the first time ever I feel confident in my insurance coverage. I remain grateful for the sense of comfort and peace I now have.

I'm also thankful to Jenny for helping attain specialty insurance that other agents told me I could not get.

Though I don't know Nate well he seems to be man squarely focused on his family and his faith. It is refreshing to find someone that listens, takes notes and finds a solution to fit my needs. Thanks, Nate!"
We responded:
"Scott, we appreciate your supportive and very kind words. And thank you for noticing our State Farm difference and how we treat our insureds like family. Very blessed to have kind, professional and considerate insureds such as yourself. We look forward to a long term business relationship. "
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Andrew Strock

October 21, 2026

5  out of  5
rating by Andrew Strock
"Nichole was very helpful and very easy to work with. Would recommend her to anyone."
We responded:
"Thank you Andrew. "
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Anita Wray

October 21, 2026

5  out of  5
rating by Anita Wray
"The people at State Farm are amazing and so helpful."
We responded:
"Thank you Anita. We greatly appreciate you and your families business. And thankful you have been with us since we started in 2017. "
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Theresa Quintana

October 15, 2026

5  out of  5
rating by Theresa Quintana
"The staff is always very friendly"
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Tim Owens

October 15, 2026

5  out of  5
rating by Tim Owens
"Very friendly and knowledge of her job was very good"
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Nichole Schultz

October 14, 2026

5  out of  5
rating by Nichole Schultz
"Nate is one of the best agents out there. He is very dedicated to what he does and goes the extra mile to help his clients out."
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Ronnie

October 14, 2026

5  out of  5
rating by Ronnie
"Very good"
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James Metzger

October 14, 2026

4  out of  5
rating by James Metzger
"Always friendly, helpful and informative!"
We responded:
"Thank you James. We appreciate your business. "
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Cindy Butcher

October 12, 2026

5  out of  5
rating by Cindy Butcher
"Nicole did an excellent job from start to
finish with my car claim."
We responded:
"Thank you Cindy. We appreciate you and your business. Glad Nichole was a huge help with your claim. "
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Renee Clauss

October 6, 2026

5  out of  5
rating by Renee Clauss
"Great"
We responded:
"Thank you Renee. We appreciate you and your business."
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Dawn Burris

September 28, 2026

5  out of  5
rating by Dawn Burris
"Great Customer Service =0)"
We responded:
"Thank you Dawn. Thank you for being a part of our State Farm family. "
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ronald aronen

September 28, 2026

5  out of  5
rating by ronald aronen
"Very helpful"
We responded:
"Thank you Ronald for the great review. "
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Marcus Clark

September 14, 2026

5  out of  5
rating by Marcus Clark
"Was very professional and efficient at helping me get a quote so I can find the right insurance. 10/10 would recommend"
We responded:
"Thank you Marcus for the great review. Made my week sir"
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Dave Riddell

September 14, 2026

5  out of  5
rating by Dave Riddell
"Nicole takes such good care of me. Been with State Farm since I got my Drivers license 42 years ago."
We responded:
"Thank you Dave. And really appreciate your longevity with State Farm. 42 yrs WOW"
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Melissa O'Neill

September 11, 2026

1  out of  5
rating by Melissa O'Neill
"First, when our auto policies were switched to the new system, Nate asked if we wanted to continue rental car coverage. I said yes. He suggested that we don't continue it since we have 2 vehicles. I don't drive my husband's truck so I wanted rental car. I find out now after a car accident that he didn't put rental car on our policy. Also, I'm stuck paying for it during a long repair because State Farm will only pay for a recycled headlamp assembly from Texas, that's apparently shipped with lowest priority. My headlamp assembly was like new but they won't pay for something better.

Now, we have a problem with our homeowners coverage. I called in to file a claim because a pipe under the house was clogged and caused the water from the water softener regeneration to backflow into the furnace. A furnace inspection showed the furnace is now not safe to operate. I talked to Jen, who was full of attitude today. She said they don't cover this without an optional add-on to the policy. I've never even heard of this add-on. Now claims department has to review this to determine if they will pay for the water damage to our furnace because they're considering this an external plumbing issue. The clog was under the house, under the kitchen specifically. We're finding out that State Farm lowballs their customers time and time again in any way that they can. I would recommend signing up for coverage from a company more willing to take care of its customers when it comes time to pay a claim."
We responded:
"Melissa, I am perplexed by this review. I would not take car rental off if you told me to keep it. We don’t do that. As far as Jen I apologize if she had an attitude. The claims department will have to make that call but I do recall reviewing your policies and with every review I go over what is covered and what is not. And back up of sewer and drain is on my review process with everyone. "
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Nichole Schultz

September 10, 2026

5  out of  5
rating by Nichole Schultz
"Amazing staff. Nate is hands down the best agent in Angola. Very committed to what he does."
We responded:
"Thank you Nichole. We appreciate you "
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Laura Herr

September 4, 2026

5  out of  5
rating by Laura Herr
"This office is awesome to work with"
We responded:
"Thank you Laura. Appreciate you and your glowing review."
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Bradley Kowalczyk

September 2, 2026

5  out of  5
rating by Bradley Kowalczyk
"Great detailed customer service from the start thru the end, hassle free. You get what you pay for!"
We responded:
"Thank you Bradley. We appreciate you and the nice things you said about our office."
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Copper Rose

August 31, 2026

5  out of  5
rating by Copper Rose
"We can't say enough good things about Nate Lauer's State Farm office. Clean, welcoming and professional. Nichole is a joy as a receptionist: she rocks. Interoffice communication is top shelf. And Mr.Lauer answered all if our questions, supplied us with amazing insurance and did everything possible to keep with in our budget. 🙌 High 5 team Lauer. Defiantly a winning agency in the insurance field. I give you a 10 👍 up for such, excellent and considerate service. I would highly recommend you to everyone i know looking for insurance. Thank you for the excellent service 👍👍👍👍👍👍👍👍👍👍."
We responded:
"Thank you Cooper for this amazing review. We appreciate you and your business "
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Lori Swager

August 29, 2026

5  out of  5
rating by Lori Swager
"Great customer service from Nate and Nichole!"
We responded:
"Thank you Lori. We appreciate you and your business."
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karla rice

August 29, 2026

5  out of  5
rating by karla rice
"Love this office and all the personnel! Nate and his team are always very responsive and do their very best for me!"
We responded:
"Thank you Karla. We appreciate you and love having you as Gary of our State Farm family."
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Cheryl Lucas

August 20, 2026

5  out of  5
rating by Cheryl Lucas
"Great service. Nichole at the front is always such a big help!"
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Amanda Shaffer

August 20, 2026

5  out of  5
rating by Amanda Shaffer
"I just wanted to say that Nichole is such a wonderful person. She will give you every option possible to make sure you have the best possible coverage.. She is very patient, kind and understanding.. I highly recommend working with her if you have the opportunity 🙂"
We responded:
"Amanda, we agree Jen is great at what she does and loves our insureds. Thank you for the review and welcome to our State Farm family."